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If you aren’t totally happy with our products, let us know and we’ll give you a full refund.

Your happiness is our priority and we proudly stand behind our products and customer support. Our Hana Support Team is standing by to assist you in making sure you have the best period experience possible with the Hana Products.


Hana offers a 120-Days Money-Back Guarantee on all Hana Products sold on its website. If for any reason you are not entirely satisfied with the product(s) you purchased, you may request a full refund. 

Refund will be processed within 24 hours during our business times of operation. Please allow 5 - 7 days for your bank to deposit the refund. 

Contact us at with a request for refund including your order number. Once we’ve received your request, you will get your money back, no questions asked. 

While you will receive your refund, all purchases of Hana products are final. This is because our products cannot be used on another customer. We do not accept returns of products, even if unused.

You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.